ServiceTitan blog

Best Management Practices for a Trade Company

Owning and operating a trade company can have its share of challenges where management is concerned. Keeping track of and maintaining an array of business management related functions is one of the most critical factors for the well-being of your company, and integrating operational software into your business can help your company run more smoothly and efficiently. This software can bring the information you need to your fingertips at any time, connecting all operational aspects of your company into one customizable interface.

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Benefits of Business Management Software for Electricians

Trying to run a business in the electrical service industry can be both time consuming and stressful. In addition to the actual electrical work and installations, trade business owners must also focus on managing payroll, maintaining the staff and their schedules, inventory and equipment maintenance, and a whole host of additional, unforeseeable issues that can complicate your daily routine and make focusing on the real goals – sales and customer service – difficult to manage.

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Coaching Service Techs with Data Tracking

Making sure that your service techs are making the most of their time on-site is a very important factor when it comes to managing your business. “Time is money” immediately comes to mind when thinking about this topic, and with a limited number of available time slots throughout the day to service your customers, working efficiently is imperative.

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Determining Which Service Business Marketing Campaigns Work

In any service business, identifying a solid marketing campaign and integrating it into your current practices can feel like a risky endeavor. The degree of change that comes with adopting a new plan can add a considerable amount of stress to the situation and, at times, seem like it is hindering productivity rather than enhancing it. Also, without having an effective way to monitor the results of your campaigns, you are left wondering how you can improve them in the future.

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A Boost in Sales Opportunities for Your Home Service Company

Customer satisfaction is a must in order to make sure your HVAC, Plumbing or Electrical service business thrives, but how do you create a high level of customer service and make the most of your opportunity for sales? How do you best showcase your goods and services to the customer and maximize that sale? With all the tools available today, the utilization of mobile technology in your presentation to the customer can make a world of difference.

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Maximizing Customer Service for Plumbers

When plumbing issues arise, they can be a nightmare for homeowners to deal with, and a quick response is often essential to avoid costly damage and unnecessary inconvenience. As a residential plumbing company, it’s important that your customers feel like their issue is as much a priority for you as it is for them. If they don’t feel that their problem is being handled to their satisfaction, they’re likely to turn to another service provider.

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Electrician Marketing Ideas for 2016 and Beyond

As the owner of a residential electrical company, mapping out next year’s marketing plan can be a very stressful task for you to undertake. Companies in the trades and service industries play more of a support role in the grand scheme of things, so positioning your company with innovative new products to offer can be challenging. Such is the case with electricians, who are saddled with designing and installing efficient wiring systems and hardware to provide peak system performance. So what should your marketing plan consist of that will make your company stand out from the competition and foster growth?

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3 Tips for Building Better First Impressions

According to Business Insider, you only have seven seconds to make a good first impression on someone. This is true whether you are interviewing for a job, speaking at an event or, for our purposes, meeting a customer at their home on a service call.

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5 Things To Look For In Home Service Software

One mistake many small to medium-sized home contractor businesses make is thinking that back-end business management software is just for the big dogs. This is simply not true.

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Improving CRM Practices for Residential Electrical Businesses

Electrical industry professionals are poised to make significant strides in business growth throughout 2015, fueled by the momentum of an improved economy. According to IBISWorld research, the electrician trade is expected to make a full recovery from recessionary losses within the next five years due to a growing demand for residential and commercial improvements. Now is the right time to invest back into your electrical contracting business to take full advantage of this increased interest – but how?

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