ServiceTitan Blog

New Custom Reporting in ServiceTitan Provides Actionable Insights in Real-time

At ServiceTitan we take feedback from our customers very seriously. Reports help you to stay on top of the metrics that matter to you, in your particular role, and at your unique business. That means one size definitely does not fit all.

So, we built a reporting solution that allows you to harness the wealth of data in ServiceTitan to build reports and dashboards that are 100% tailored to your needs.

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November 2017 Titan of the Month

Our November Titan of the Month is Hunter Super Techs, an HVAC, plumbing, and electrical business serving both Oklahoma and Texas. With their dedication to customer service and charitable donations, Hunter Super Techs lives up to their name. Owner Chris Hunter celebrates his team's vast industry knowledge, diverse background, and creativity. He credits his company's rapid growth and expansion to their hard work and dedication, as well as the ServiceTitan platform. Hunter Super Techs is definitely a super business, and we're honored to feature them as November's Titan of the Month! 
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Greener Solutions Keeps it 100 with a Perfect Titan Score

How one company unlocked ServiceTitan’s features to streamline its operations, improve its customer service, and finally say goodbye to one of its biggest obstacles: mountains of paperwork.

 

Launched in March 2017, Titan Score was built by our Customer Experience team to help customers capitalize on ServiceTitan's comprehensive business solution. The program compiles a company's existing performance metrics into seven actionable, dynamic business practices. When these practices are applied, a company’s Titan Score goes up—indicating that they are getting the most out of their ServiceTitan platform.

To learn how to use Titan Score, we spoke with Ryan Burghardt from Greener Solutions—the first person ever to achieve a perfect 100 Titan Score. Below, Ryan tells us how he reached that perfect score and how Titan Score helps his company compete in the Central Valley’s cutthroat HVAC market.

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October 2017 Rookie of the Month

Our October Rookie of the Month is Comfort Monster Heating and Air of Raleigh, North Carolina. Although they've only been live on ServiceTitan for 4 months, Jon Jordan and his team have already seen the many benefits of the cloud. Since integrating ServiceTitan into their business, Comfort Monster's revenue has increased by 43% - that's an improvement so good...it's scary!
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September 2017 Titan of the Month

Now that it's officially fall, we are falling for our September Titan of the Month, Raynor Electric!

Kerri Raynor and her team are ServiceTitan veterans, having gone live back in the start of 2014. Since then, they have seen monumental growth as a whole as well as in their adoption of all that ServiceTitan has to offer, especially the customized features for Nexstar members.

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