Our August Rookie of the Month, Rub-A-Dub Plumbing, has only been live on ServiceTitan for 6 months, but they’ve already seen the benefits of being on the cloud. Ginny Rivers and her office team Lindsey, Tina, and Liz have jumped headfirst into ServiceTitan and are already utilizing some of our best features to push their company to new heights.
See how they are using paperless invoicing, the dispatch board, and much more to grow their revenue and increase their customer experience in field and over the phone.
Best Service started serving the Orange County area as a two man Electrical shop, taking service calls out in the field on a cell phone. However, owner Brian Vardiman saw a chance to help even more people by expanding to HVAC and Plumbing. With a growing team in the office and out in the field Brian knew he needed something more to help run his business, so he turned to ServiceTitan.
In the three years they have been on ServiceTitan Best Service has seen impressive growth and has reaped the benefits of ServiceTitan’s cutting edge features. We could not be more excited to continue to watch their growth year after year.
Our June Rookie of the Month, Shanklin Heating and Air Conditioning, may be new to ServiceTitan, but they're far from rookies in the HVAC industries. Founded by owners Derek and Kip's grandfather in 1960, they have been serving the Canton, OH area for three generations.
Derek and Kip, along with the help of their Operations Coordinator, Tiffany, dove head first into adopting the many features of ServiceTitan, and in just four months, they are already seeing a return on their efforts. See where ServiceTitan is making a difference for them below.
Brothers Tyler and Travis Ringe were born and raised in the trades, and in 2008, they decided to branch out on their own with ProSkill Plumbing, Heating & Air just outside of Phoenix, AZ.
Their mission was to start a company that filled all the gaps in service that they observed in their years of experience and to do so at a reasonable cost to their customers. This is why they knew ServiceTitan was the right software for them because it would help them to accomplish their goal of making customers for life. See how they're using ServiceTitan to turn first-time customers into repeat ones below:
Our April Rookie of the Month is known around the office for doing big things!
Spring is in the air and so is Blanton's Air, our ServiceTitan Titan of the Month for March!
Having been founded with a GI Bill in 1951, Blanton's has strong ties to supporting our veterans, and we could not be prouder that ServiceTitan has helped them grow their business 35% as we know there could not be a more deserving team. William's team is a quarter veterans, and they have an ongoing partnership with the Troops for Trades foundation. We salute all of their efforts and are excited to continue helping them grow and make more of an impact on their community.
We couldn't have any more love for our February Rookie of the Month, Thornton & Grooms.
Hailing from the Detroit metro area and helmed by Matt and Jodie, the company has been in business for 80 years. Despite their long history, they were ready to move into the new era of the industry by switching to ServiceTitan. See how in just seven months they've already seen spectacular growth below.
For our first Titan of the Month of 2017, we're looking to an old friend: Rosenthal Plumbing. David Rosenthal was among the early adopters of ServiceTitan, and over the past few years, we've had the joy watching each other grow.
Based in Central California, David Rosenthal and his team have seen how cloud-based ServiceTitan is helping them to fulfill their 24/7 on-demand service promise. Even more, he's used various features to personalize his relationship with his customers while also growing his business.
We can't say goodbye to 2016 without sharing our December Rookie of the Month: Monkey Wrench Plumbing Company!
Just a stone's throw away from ServiceTitan headquarters in Los Angeles, Joe Wachtel made the switch to ServiceTitan this past summer. Since then, he has streamlined his workflows in the field and the office and opened up his team's bandwidth to handle double the business. Read below to see how he's been able to accomplish so much in just five months:
By Expanding Their Technicians' Ability to Engage Customers, Tiger Plumbing, Heating, Air Conditioning, & Electrical Services Increased Revenue 26% in Their First Year with ServiceTitan
Owner Jeff Gamblin was no stranger to digital solutions for his family-run, Collinsville, IL business, and when it came time to move from paper to cloud-based management software, ServiceTitan was the best choice because it’s a “complete solution not only for the office side but also the mobile side.”
Before turning to ServiceTitan, Tiger Plumbing, Heating, Air Conditioning, & Electrical Services was already using software solutions to cover some of their operations, but it wasn’t perfect.
“We were using paper invoices that technicians would carry around,” Jeff explains. “So they'd go to customer’s homes with their paper price book, paper invoices and all of their other paper materials. Basically, it was overwhelming for the technicians and as you can imagine the homeowner as well.”