According to the company, Yelp receives an average of 188 million unique visitors to its site every month. Is your plumbing, HVAC or electrical company doing what it can to make sure your Yelp page is putting your best foot forward.
The Difference Between Good & Great: Four Ways to Improve Customer Service at Your Home Services Company
Google, Yelp, Facebook and Angie's List have made customer service and feedback more important than ever in the home services industry. Is your company doing what it can to inspire five-star reviews and better word-of-mouth?
When you own a small business, it can be hard to know how to measure success and make sure you're primed to grow. There are, however, tried-and-true KPIs to help you monitor the trajectory of your company and correct the course as you face new challenges.
It's no secret: The home services industry is facing a staffing crisis that experts predict could diminish the industry within the next decade. There are steps companies can take, however, to protect themselves from the looming talent gap and foster long, fruitful tech careers at their company today.